Quality

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ELPRO has been fully certified to ISO 9001 since 1996. ELPRO sees
Quality Assurance as a critical ingredient throughout all aspects of the company. This on-going commitment to QA ensures that ELPRO products will continue to be a benchmark within the industrial wireless market.

ELPRO Technologies policy is to provide products and services that conform to customer's requirements and expectations, at a satisfactory overall cost, having regard to functionality, reliability, durability, usability, appearance, and safety. The management of ELPRO technologies has identified that a total commitment to quality is fundamental to the achievement of our objective to be the supplier of choice for industrial wireless products.  

ELPRO Technologies has established a Quality Management System (QMS), compliant with all the requirements of the International standard ISO 9001:2008. This QMS is just one of the many ways that ELPRO Technologies demonstrates its commitment to continuous improvement in quality performance. Inherent in our Quality Policy is the timely and efficient satisfaction of our customers' requirements.

Effective from January 2006, ELPRO's Lifetime Warranty is a clear statement to the market that ELPRO has the utmost faith in its staff, and in its design and manufacturing systems. A Lifetime Warranty signals to our customers that we are serious in providing them long term reliable solutions.

The Lifetime Warranty on manufacturing and component defects is limited to the serviceable life of each product,  constrained only by the availability of electronic components. ELPRO’s policy is to forward purchase components to service products for 10 years after they become non-current. However, ELPRO further guarantees that if it is unable to repair or replace a defective product, for whatever reason, within three years of original purchase, ELPRO will replace the product with another equivalent product.